Hello, the item arrived damaged, I reported this and was told that a replacement would be sent and the damaged item collected. The service that I have received is good but the packaging which I believe was done by your supplier was none existent, just a thin wall box with no packaging whatsoever. Early days yet but I am expecting a appropriate completion. Regards Pete ...Peter Clark
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Quality service, there was a delay on the delivery of one item but was kept fully informed of developments. Nice to deal with an organisation where the people are knowledgable, helpful and appreciate the customer. Top marks. I have already recommended you to a number of friends. ...David Carstairs
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Very prompt and efficient.Fire now operational again. Part no. on the paperwork would havwe been useful for future reference. Thank you. ...Alan Chamberlain
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Order processed very quickly and great communication about my order. Arrived within the week, good service! ...Paul Johnston
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Very happy with price and delivery time. When I tried to pick up at Plumb Center they did not know who you were and denied any knowledge of my order.Web site needs better search and navigation do that you can home in on each product easier. ...Andrew Nangle
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Goods supplied as ordered, communications excellent, delivery timely. ...Robert Bell
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Good service ...Mark
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I was very impressed with the speedy delivery of the toilet seat we ordered, and the notification by email of the confirmation and despatch of the order. Would definitely recommend mytub. ...Jenny Ball
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Very pleased with your service. The radiant for my gas fire fits perfectly, arrived on time, well packed, all went smoothly - thank you! ...Julia Vellacott
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I ordered a boiler part fro my very old boiler and tried numerous places to get it, but had no joy, half expected as part is technically obsolete. So full marks to My tub, they managed to source and delivery part perfectly. Also kept me up to date with email messages when delays in orderdelivery, so very good service.
So many thanks for delivering where others failed and for great service. ...MR STEVE TOMLIN
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