Very pleased with the service. Slight delay in delivery was communicated to me as soon as it was known about, and delivery followed 24 hours later.
Thank you. ...Lee Williams
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The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
...vera
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When I called Mytub to make a product inquiry they were very courteous and found me the answers to my questions. Although my order was delivered 1 day behind schedule they gave me ample notice of this and kept me up-to-date on what was happening with my order. Im very impressed with the level of service, the price, and the toilet seat that i ordered as well. Will definitely recommend Mytub to people I know. ...Miss Danielle A Johnson
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Brilliant service. Fully informed of order status - fantastic. Service. Thanks ...Stephen gates
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Excellent Service!!
Order placed on Tuesday Pm and collected parts Thursday.
Very impressed and would not hesitate to use this company again.
Thank you.
...Tom Hawthorne
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Excellent service with good communication throughout. ...Stephen Webster
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Excellent service from confirmation of order to delivery. Prompt delivery when promised. So easy other suppliers should take note. Hassle free.
...Rae Osborne
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Fantastic site, excellent prices and selection. Had a slight issue with delivering the items but was quickly resolved by the MyTub team ...Jayesh Mistry
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Fantastic service provided! ...Hari Parmar
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