The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom ...Roger Daley
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From initially ordering the goods totheir intended delivery address and then to the changed delivery address MYTub handled everything with the upmost professionalism and good humour.
Thank you from a delighted client. ...C Taylor
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The service was very good 4star thanks. ...Darlington - BESC
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Order received thankyou. ...Simon Hartshorne
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You ... Marie Bullivant
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Good service and I was kept informed.Mytub also arranged for me to pick up order at a local supplier on Saturday morning, rather than waiting for delivery on the Monday. I would have no hesitation using Mytub again.
Many Thanks, Mary Cairns ...Mary Cairns
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the service was fine. ...Steve Pullan
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Briilliant service thank you very much. Good communications. ...Amanda Cairns
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Brilliant service, great communication. Would recommend to anyone. ...Andrew Western
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The tap arrived quickly. I cant comment on the tap because the plumber hasnt been yet! ...Angela Draper
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