Just want to thank My tub for excellent service. I ordered a part that has now been declared obsolete by the manufacturer and My tub managed to track down the item and get it delivered to me asap. I was kept informed of the status of my order at all times and I feel I should give special praise to Christine who went above and beyond to source my item and complete my order. Thank you to all concerned
Kind regards
Andy Jamieson ...Andrew Jamieson
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thanks all,my order arrived on the due date,should make a great livebait tank on our boat,regards,h. ...howard john whitney
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Great service, very quick delivery... Good products ...michael duller VINCI FACILITIES
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In reply to your request - we now have thank you all our requirements. It was a prolonged procedure. The units required where not available although they were on your list of products so I had to buy them locally. Each time I asked something else was not available. Your staff were excellent at all times and I cannot blame hem for lack of stock. One more thing and I know it was my fault it is not clear in the graphics that when you order from the page I expected to get the whole unit so when I ordered against the page your people had to inform me that for instance I only got the basin not the pedestal. I felt that as a designer of web pages myself it should have an underline that the facts are that you are not getting as the picture. Easy for you but not for the average layman. Than ...Terry Wybrow
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I recently had a domestic emergency with a broken diverter valve in our en-suite Aqualisa shower. Having done an internet trawl, MyTub seemed to be the only supplier with one in stock, when even Aqualisa the manufacturer had none. Your sales team gave me great advice over the phone and I ordered what I believe was the last one left across the whole supply chain! I paid the extra for next day delivery and hey presto, it arrived as promised yesterday. It was exactly what was required and my plumber fitted it this morning. Job done ....... what else can I say!!! Thank you .... outstanding service ....... Happy Christmas !!! ...Richard Lewis
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Good customer support. Item delivered as per your instructions. Thank you. ...JENNIFER HARRIS
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I have received the item,it is now installed and appears to be working fine. Thank you for a very smooth transaction. Dermot ...Dermot Wright
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brilliant service - very pleased thanks ...Linda Wells
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Thank you for the prompt and accurate delivery of the items ordered. The process has been free of any bother and the items are exactly as required.
Best Regards
Sanjiv ...Sanjiv
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Excellent service. Difficult to find tap mechcanism parts ordered Tuesday were delivered Wednesday morning. ...Bryan Roberts
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