Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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Excellent service, helpful with good communication. ...Aled Phillips
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The shower head took quite a while to arrive but it is a fantastic shower head and I would highly recommend it. Just make sure you have a good amount of pressure for it. ...Paul
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Spot on sevice ...Paul Harewood
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no problems. excellent service. ...r pattinson
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Item received Friday as estimated, fitted the same day. Shower now working fine. Thank you for your prompt service. ...Andrew Haigh
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GREAT SERVICE AND PROMPT DELIVERY..... ...IMRAN ALIBHAI
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Best prices and superquick delivery with regular e-mail status updates. ...Sandra Wiseman
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Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed ...David Hall
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Good communication and quick delivery. Would highly recommend ...Angela Ralte
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