|Ordered an item (3 way inlet valve) for my washing machine on 22/4/2011 and did not receive the item until 10/06/2011.Although Jeanette kept me informed and always emailed back, I received a faulty/broken item twice (packaging was not very good). Wasting money on the laundrette I finally arranged myself to collect the item from the local parts center. Meanwhile the washing machine motor had rusted and when fitted the item the washing machine was broken. In the end I bought a new washing machine and my advise is to go to your local parts center rather than going through this website. VERY DISAPPOINTING!
|Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you.
|I found your service excellent, the part I ordered was out of date and your web site did take my money without telling me this. But it was picked up and dealt with by your team. Ive now ordered a new PCB but unfortualty gone else where, after talking to one of your sales people. Most of your competitors prices where between £141 and £149 before VAT and yours was £181. I would have paid £150 becuase I liked your service so much.
JAva and Jazz LTd
...John Gallagher - Java and Jazz ltd
|Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good.
...Mr I S Cameron
|Brilliant service. Told me exactly when my order would be delivered and at a competitive price. Will definitely use My Tub again. Thanks
|I could not find this part anywhere else, as now obsolete.
I was kept upto date with progress.
|Yes I have received all my order. I would like to complement you on your speedy service and excellent communications.
|first class service many thanks
|All round 5 Star service, would recomend to anyone.
...Anthony de Vine
|Great service will recommend