Excellent Service
...Mr Gary Scott
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Very efficient service, helpful pre-order advice, my order arrived on time and the goods were excellent quality. Thank you.
...Emma Bowman
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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
...david shepherd
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Website easy to use, item arrived in good order and item was delivered on the date advised at time of ordering and was well packaged.
...Linda
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Top marks for customer support. New bath arrived with a couple of scuff marks on it. Contacted MyTub - staff were very helpful and the marked tub was picked up later that same day. New tub arrived in perfect condition a few days later. Nice bath and excellent service. Thanks.
...Tony Watson
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Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?
...Kenneth Ambler
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Good price and easy to deal with MyTub, but surprisingly long delivery time.
...Christopher Parnell
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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very pleased with service and correspondence I received from you ,I will have no hesitation to use you again
...Peter Read
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Unbelievably fast delivery and great product, thank you.
...phil benn
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£
£22.79 
