Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
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Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus ! ...Claire Greengrass
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Very good service, arrived on time and in good condition.
...Blacknoll Limited
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I was very impressed with the efficient way my enquiry was was dealt with and how quick my order was progressed.
The email communication was excellent, i cant thank the staff enough especially supplying me with the gas boiler part I required as I was let down my three sites who said they could supply the part.
Thanks again Mytub. ...Malcolm Little
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Competitive price. Quick delivery. Though i completed the order online i called to check stock and ref I spoke to was very friendly Smooth transaction. ...Mill Lane Veterinary Surgery
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Delivered when stated and all present and correct.
One minor concern - as with a previous order for the same part, the Securing Pin did NOT have a screw slot as shown in the diagram and description. I was able to use the previous pins, in which I had had to cut screw slots. ...Mr LDJ Clark
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My order came on time, havent had chance to use them yet, but very pleased with the service so far. Thank you.
...Jean Morgan
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Thank you for keeping me informed of the progress with my order and keeping me updated on the delays to shipping and on the revised delivery date. ...NRG Solutions
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Faulty item replaced within days. Much appreciated. ...Yvonne Nestor-Ryan
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Item delivered as specified ...Keith Hale
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