Thanks to you all for supplying the item that Robinson Willey told me was unobtainable, promptly. This will enable me to safely use my obsolete gas fire for many more years to come. Thanks again for promptly replacing the first item which was supplied damaged. Please can i suggest that as the item needed to be inspected for suitability, damage, and collected from your local supplier, by myself, due to its fragile nature, that it is supplied in packaging that can be easily opened and resecured to facilitate this. After inspection, the salesman was unable to repackage the item in its original box, and had to provide a different cardboard box. ...ALAN RUSH
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part received in very quick time & very well packed excellent service recomended ...P S Laws
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Product was as ordered delivery very prompt but packaging excessive which results in very exspensive postage cost for very tiny object ...robert sexton
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I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated. ...Marion Hazzard
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Great service with very helpfull staff. ...James Waddell
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good service you kept us up to date with our delivery and you staff were very helpful l thanks
...margaret jones
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Order received. A quick and efficient service - good value for money. ...John Mead
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Excellent service. I ordered the wrong part and they took it back without any problem. ...Chris Moyler - C&S Building Services
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I had been searching for ages for a thermostat for our boiler, but it seems our boiler is so old that there are no thermostats available that fit our model anymore. Almost about to give up, I contacted mytub. Laurie was super helpful, and found two separate parts we could purchase, and put together to fit our boiler model. The parts arrived last week, and now we finally have a working thermostat on our boiler :-. Laurie was really really helpful-thank you! ...Claire Higgins
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Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S ...Ian Smith
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