The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications. ...Hilary Thomas
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Good products and good service. ...Bruce Bennett
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order recieved. good service. ...Alan Ringer - Ernest Doe And Sons Ltd
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Thanks, found the part difficult to get anywhere else, your ordering system and communication was great. Despite the Xmas rush it arrived on schedule and just in time. ...John Armstrong - Mr
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Competitive price. Quick delivery. Though i completed the order online i called to check stock and ref I spoke to was very friendly Smooth transaction. ...Mill Lane Veterinary Surgery
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very good company to deal with, swiftly delivered and the unit was as requested ...Scott Matthew
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation ...Jonathan Mosse Renovations
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Shower part arrived on the day My Tub quoted, works fine, good to have hot water again. ...Nick Cumming
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Good service. Provided an accurate lead time. Regular updates on shipment which shipped as per quoted lead time. Item exactly what I needed. Thank you & merry Christmas 🎄 ...Susan Cox
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I couldnt be more pleased with either the service or the quality of the product I have received. The packing of the fragile items was absolutely superb now I only have to get rid of the MOUNTAIN of polystyrene bits which really did their job. The delivery by City Link far exceeded that offered by unreliable myHermes, so I sincerely hope My Tub sticks with this courier.
I was also impressed with the quickness with which my initial email enquiry was dealt..... a reply within about 10mins or so, gives a brilliant impression of the kind of service that an eventual order will receive.
I will not hesitate to recommend MY Tub to anyone, especially as I have just noticed the Price Match offer on the website.
Thanks fora brilliant transaction.
...JUNE WHITEHOUSE
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