Excellent service, my product was discontinued and the team went out of their way to source a replacement, keeping me informed by telephone and email.
Thanks, will definitely use you again in the future. ...Louise McCalla
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Order received and as required.
many thanks ...Gilbert Clayton - IDL Engineering Limited
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Item arrived, but did take a while. This may have been due to stock at the time.
Thank you for your service. ...Andrew Vogel
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Supplied exactly what I wanted, and although it took a little while to arrive, i was satisfied with the service. ...Peter Young
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Thanks for a great service, yet again! ...ELCCH
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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very good service. My order was dispatched speedily and delivered on time by a helpful courier. Product 1200 cotswold sliding shower door and frame is as described. Good quality at a good price especially with free delivery.
My only slight negative is that mytub do not stock a matching shower tray to fit the shower door so have had to look elsewhere and arrange a seperate delivery. ...James Bretherton
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Item arrived safely in the time indicated. Good service, thank you. ...Amanda Hawkins
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Order was delivered to a neighbour. When I received it it was sans any packaging other than being in an opened plastic bag, but appears to be complete 5 individual items with the delivery note separate. ...Charlie Morriss
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Many thanks for a prompt delivery and responce to miss order ...Nottinghamshire Fire
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