Item received on the specified date. Now installed and operating. Cannot fault the service. Many thanks. ...BRIAN CHAPPELL
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered. ...Samuel Marsden
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GOOD SERVICE ...Mrs Jennifer m lane
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful. ...Aidan Murphy CT Electric
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Hi everybody
Well i used your on-line chat to correctly identify the part I was looking for & hooked up with Jeannette - who I must say was brilliant. She even e-mailed me a photo of the item I went on to purchase. Brilliant service
many thanks - awaiting delivery now:) ...Mike Matty
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Great service. Quick delivery. Well packaged. Will be using again. Would recommend. ...Mr Greenwood
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Great service, price and quick delivery, thank you! ...Thomas Hills
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THIS IS THE FIRST TIME I HAVE USED MYTUB BUT IT CERTAINLY WILL NOT BE THE LAST. THE SERVICE WAS PROMPT AND THE VALUE WAS AMAZING, EVEN MY PLUMBER COULD NOT OBTAIN THE GOODS AT THE PRICE I PAID.
THANKS AND I AM GLAD I HAVE FOUND YOU.
...DEREK
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Fantastic communication both via email and direct telephone contact. Products well know brands that are competitively priced. Delivery occurred as arranged. ...Colin Haeusler
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