Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi
...Tim Amery Limited
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Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha
...Mr T J COOPER
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Fast and efficient - items arrived even sooner than expected! Thanks.
...Mr.J.Knight
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Excellent service and communications
...John Paterson
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Cheap, good communication and promt delivery.
...Nick Gribble
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Received order as described on date given by a friendly man in a van!
...Maria Spicer
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Good price and service - Many thanks
...Specsavers Offices
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Received exactly what I ordered. Description Was accurate. Prompt delivery.
Will use MyTUB again
...Michael Leonard
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Super experience
...Ran Hergotch
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Fast reliable service. When an issue arose with a damaged bath delivered direct from their supplier this was impressively resolved and the bath was replaced the following day - brilliant!
...Richard Stevens
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£
£8415.62 
