I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer. ...ken golding
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Again a brilliant service delivered on time kept informed throughout ...Peter Russell
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Good products and good service. ...Bruce Bennett
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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company. ...Simon Morris
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thanks for getting the order to me. Odering was easy, updates were informative and delivery dates met
good experience ...Jeff Jones
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Order came on the day expected, but a week for a small part could be improved.
Part is slightly dented, not as a result of delivery, qa before packing would be good.
I havent fitted the part yet so hopefully the dent wont affect installation ...Brian Power
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Unit has arrived.
But slow delivery. ...Richard Pearson - Above
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Fantastic service.......rare in this day and age, Thank you ...Lynda
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Excellent service. Will use again. They sourced a difficult part to find and delivered it within a few days. 5 stars 🙂 ...Marc McLean - PlumbRite
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Good customer service. Good communication, would definitely use again. Thanks ...Angela Brehaut
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