the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
------------- ------------------------- ------------------------- ----------------------
Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
|
Excellent communication from the team and found the product I needed to complete the job in my bathroom. Definitely recommend using this company. ...Patricia McCarter
|
Your website was easy to navigate with a huge range of products at excellent prices. I was out when the first delivery was made and no note was left so there was a delay before I called and discovered what had happened. Delivery was quickly rearranged but it was more convenient for me to collect from a local depot. Thanks. ...Colin Hiscox
|
It's a good no-nonsense steel bath - we have two of them now. Your service was excellent and the delivery man very helpful - he even gave me time to check the bath for damage before he left. Thanks. ...Rob Ellis
|
Great service, item arrived when they said it would. Will certainly be using again in the future and would recommend. ...Darryl Clifford
|
Excellent service. Great price ...Mark Spence - Aztec Adventure
|
Hi, I found the service very good and quick ,The lady i spoke to in customer service top class and would use your firm again. yours Mr K DAVIES
...keith davies
|
Despite having a glitch on the order on the day of delivery, which was soon sorted out, dealing with your site was very favourable. I was kept informed and updated every step of the way. Well done and I will certainly be back again. Thank you
P D Allum ...Peter D Allum
|
Service was good, continual feedback on progress was good ...Whitby Seafoods Ltd
|
Thanks for very prompt service, would certainly buy from you again. ...Ms lynn waring
|