Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Very quick delivery.
I like the fact I was able to track the consignment on the courier site. ...chris meiklejohn
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Excellent service. Good communication. Many thanks. ...Lesley Evans
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A very helpful, professional service. I would like to thank the gentleman who helped me with placing my order. We are waiting for the delivery now and are confident that all will be well.
Gill Valentine
Little Oaks Residential Care Home.
Essex ...Gill Valentine
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Excellent very fast service the goods I ordered arrived the very next day. ...Neil Bradbury
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Everything went to plan. Thank you ...Nick winter
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Offered the best price for my required product, items arrived quickly and safely. First time I have bought from Mytub would use again in future. ...Gary - Bygrave
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Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it. ...mohamed carmally
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Well done guys, you sourced an obsolete part in 48hrs, great communication, first class service, your number is now on our board! ...Brooms Park Ltd
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Very good service thank you ...NIKOLAOS FOUDOULAKIS
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