PCB part safely received and fitted by plumber. Pump restored to good working order thank you. ...Peter Moore
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I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks ...Aled Jones
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I was looking for a replacement Bristan Arctic Towel. This has proved impossible to find, but MyTub were able to offer a very similar looking alternative. It was shorter than the original but is a very good substitute. I was able to dismantle the broken one and replace the broken bits with new. So a perfect solution. I made a mistake with my ordering details, but the team at MyTub were very good, they responded quickly to my emails. Very pleased with the service and support. ... A Greene
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9 ...Mark Bradley
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Great service and fast delivery ...MR D M HENDERSON
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Part came on time. Service brilliant at half the price of other competitors. A big thanks. ...robert carmichael
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small problem over the product description but was sorted out quickly
good service ...mark whittam - climate control support limited
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Thank you for a fast and reliable service, could not fault them at all .would but from them again.................
...Charles Smith
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Excellent service, good VFM, prompt delivery. ...Terry Sweeney
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All good, especially the comms - many thanks and much obliged. Steve ...Stephen L Wakefield
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