Goods arrived promptly well packaged and as ordered - thank you ...Philip Skelton
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks. ...John Plumbly
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Prompt delivery and a good price. Quite rare to find spare parts with such ease ...MRS C WISEMAN
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good friendly service ...Stuart Hofstetter
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order arrived on time and as described. thanks. ...mr Paul East
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Great price. Fast dispatch and delivery by UPS. Faultless!!! ...Will Ball
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Order finally got to me. I was kept up to date on the progress but for too long to wait for parts that are advertised at 35 days. ...PTJ renewables ltd
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Fast delivery and excellent communication . Thank you ...nick plenty
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everything was smooth ... arrived perfect - many thanks ...mandie simon
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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