Following the receipt of a damaged item, one quick phone call and a replacement was sent and the damaged item collected. Would certainly use this company again.
...Peter Clark
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Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
Kind regards
Julia
...Julia graham
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I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you.
...Andrew Seaton
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Order was delivered very quickly and efficiently.
...Gillian Dunnet
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I wished to order 1 Twyford Pan Connector P Trap Wf1240wh. The item was hard to source or, when sourced, delivery times were longer than I needed. MyTub were excellent both in communication, delivery date and service. I would definitely use this company again.
...Bernadette Scragg
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Good value, quick service
...Stuart Ainslie
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Great bath for the price. Arrived on day promised. Would recommend to others. Thankyou
...Dave Daniels
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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we
...Mr. Anthony Hopkins
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Good service. Provided an accurate lead time. Regular updates on shipment which shipped as per quoted lead time. Item exactly what I needed. Thank you & merry Christmas 🎄
...Susan Cox
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Was rather disturbed initially that the order would be delayed some two weeks or so. It was not an issue for me at the time as I keep spares of this rather unreliable and fragile item. However, if I did have a faulty part, I would have had much inconvenience.
Service itself was great. i was always kept in the loop about the order from MyTub who eventually delivered.
...Michael F Jones
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£
£48.78 
