Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours.
...Andrew Clack
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There was a minor hiccup with this order, but that only highlighted the superb service that My Tub gives when all is not well. Full Marks to them!!! PS - All went well in the end.
...Alexander George Todd
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Order was received yesterday and the product is great - now I know that this model is the correct one, I’ll be placing an order for more units.
Thank you
...Monique Rodriguez
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Goods delivered as described.
Would use my tub again.
...Alison McDonald
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Speedy delivery, good prices and a good product range too... Cant ask for much more. All around good service. Thanks.
...Duncan Bamford
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Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers
...Carrianne Hall
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First class to deal with. Great comms from Christine and part arrived on schedule. Definitely use my TUB again. Highly recommended
...dugald Macaulay
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig
....
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Excellent service with plenty of emails to keep you in the loop regards what you purchased.
...Robert Edge
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Order was delivered on the day that was quoted and arrived in perfect condition. I found My Tub communicated every stage of my order to a high standard and I have been thoroughly satisfied with the overall service from the start to completion. Would certainly use again. Many Thanks.
...James Rooney
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£
£237.68 
