In reply to your request - we now have thank you all our requirements. It was a prolonged procedure. The units required where not available although they were on your list of products so I had to buy them locally. Each time I asked something else was not available. Your staff were excellent at all times and I cannot blame hem for lack of stock. One more thing and I know it was my fault it is not clear in the graphics that when you order from the page I expected to get the whole unit so when I ordered against the page your people had to inform me that for instance I only got the basin not the pedestal. I felt that as a designer of web pages myself it should have an underline that the facts are that you are not getting as the picture. Easy for you but not for the average layman. Than ...Terry Wybrow
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Good communication and prompt delivery. Product as described. Would do business again. ...Martin CLARIDGE
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This order turned out to be a long drawn out affair as I was after a discontinued basin. The first one turned up damaged, the second one was the wrong item, the third one was correct. MyTub kept me fully informed of the situation throughout the process and we got there in the end resulting in my customer being very happy. ...Mike Walton Property Maintenance
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Hi
I have just used your site to order a spare part and thought you might like
to know that your site is the best one I have been on for ages in terms of
clarity, ease of use and information. Can't fault it.
Kind regards ...David Sandeman
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thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
Vinay. ...Vinay Thadani
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Following the receipt of a damaged item, one quick phone call and a replacement was sent and the damaged item collected. Would certainly use this company again. ...Peter Clark
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Excellent service, part arrived on Thursday before 8.30 a.m. thank you ...Trevor Cullen
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Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around. ...John Cahill
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Seems to be working and good quality. Friendly delivery. Have had no problems with ordering with you, thanks. ...Nannette Innocenti
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Just wanted to thank you all at My Tub! I received my order very speedily and it was packaged very well, I am one happy customer! thank you again and well done!! p.s. HAPPY CHRISTMAS!!!!! ...RACHEL WHITE
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