First time of ordering and very pleased with the service. Order arrived on time and well packaged.
...KEVIN TURLEY - LUCOZADE RIBENA SUNTORY
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A hard to find product was available off the shelf. No hassle, excellent service.
...Philip Kolbe
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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Only niggle: I waited in on the estimated delivery day but received an email at 4pm saying it would in fact be the following day, thus wasting my time. Luckily, Im retired! Communications otherwise good.
...J S Williams
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Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress.
...Angus McIntyre
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delivery driver said we would of had our order on friday but someone had put the wrong postcode on the parcel eg 5dp instead of 5dq so they couldnt find us.
...MR D A FRANKS
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Good service unfortunately the Knob was the wrong size my fault not yours but all in all no complaints
...Geoff Cox
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Perfect transaction, communication 1st class, quality item for a good price.
Thank you
...Deborah Priestley
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I have no problem, and have done so, in recommending mytub to friends and colleagues. The item arrived as advised, I fitted it, we now have heating.
...Gordon Scott
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My order was fulfilled on the date originally advised. But of course when I placed the order I didnt expect to have to wait 2 weeks for the item to arrive. I think I should have been warned beforehand about the probable delay. One thing I must comment on though is the excellent system of communication after the order was placed.
...Mr David John Fallon
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£
£752.02 
