Good service ...Mark
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Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard. ...David Beck
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Once again Fantastic service on a hard to find item.
Thank you very much! ...Tom Hawthorne
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Very prompt replies. Good service. Slow despatch explained by company. However I felt the price for postage was exorbitant and would not shop again for this reason. ...Carina Campbell
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Prompt delivery and a good price. Quite rare to find spare parts with such ease ...MRS C WISEMAN
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Received as promised thank you ...Danny Lafferty
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Excellent service, regular updates given on delivery. Email contact easy and very efficient. ...Michelle Phillips
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Very happy with service ...Stephen Spence
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One part out of stock so a short delay, but great comms and great prices. Thank you ! ...Crosshill Services
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