While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
|
Sent the wrong part 4 days after scheduled delivery date - not so good so far!
...Shaun Moore
|
good prompt service, thankyou, peter
...Mistral Yachts Ltd
|
Excellent delivery time, easy ordering.
Only comment would be huge box for small item, and no packing materials.
Item was rolling around.
...Debbie Hoole
|
Many thanks for a prompt delivery and responce to miss order
...Nottinghamshire Fire
|
Thank you for your tireless and patient work in tracking down a discontinued item which I was pleased to receive from the excellent courier service
...Paul John Manley
|
Very pleased with overall service. Good practical web site.Helpful with delivery window.
...Peter Grainger
|
ITEM, GOOD SERVICE, GOOD TIME ON DELIVERY, GOOD PRICE,WOULD USE AGAIN,
...Allen Martin
|
Recently purchased a Rangemaster sink from My Tub. Service over the phone was friendly and professional Jeannette. Kept informed all the way through the process. It arrived when they said it would. Very happy with the overall service and would use MyTub again.
...Claire Walton
|
Delivery could have been quicker, especially for price.
Prompt email response to delivery queries.
R
Martin Cawley
------------- ------------------------- -----------------------
Dear Martin
Our infrastructure is geared up for orders over the £25, hence the free delivery.
Regards
MyTub
...Martin Cawley
|
£
£752.02 
