Excellent, efficient service, with great communication throughout, especially with respect to delivery as this was shipped to an overseas location. Many thanks and has been delivered and received successfully. ...Brian Draper
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I was looking for a specific item. I had a useful email exchange to ensure that the appropriate item was found. It has since been shipped and received. I was kept abreast of each stage of the process.
Great service ! ...Bruce Cassell
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The online system was easy to use and the order came within 2 days - great service 😁 ...J M Whittam
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It is disappointing that you refuse to post small items when I was happy to pay internation postage with signature / insurance. The cost of sending 3 small items that would basically fit into an envelope is extremely high and to insist on courier service is disappointing.
Regards.
Alwyn Kennedy JP Vic
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Very sorry but we are not geared up to use the royal mail for deliveries.
Regards
MyTub ...Alwyn Kennedy JP
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May cost more but service is excellent and quick delivery even when free. ...Weston Sailing Club
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The service I received from My Tub can only be described as 1st class. I dealt with Christine and she bent over backwards to help me.
Ordering was painless and I received my order by 10 am the following day.
The web page is both comprehensive and easy to navigate and if you don't see what you want a quick phone call will solve most problems.
I will most certainly used My Tub again without hesitation.
Thank you Christine and thank you My Tub. ...Anthony Mobbs
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delivery driver said we would of had our order on friday but someone had put the wrong postcode on the parcel eg 5dp instead of 5dq so they couldnt find us. ...MR D A FRANKS
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Good service,would be happy to purchase from My Tub again ...J.D.Gillam
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laurie was very helpful in finding the correct part i required, which i ordered and received the next day.
Many thanks,
John ...john william barber
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