Great service - right product turned up when promised despite the snowy conditions. Thank you.
...Jenny Beard
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All delivered in good condition.
...Citibase PLC
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I would recommend My Tub as they are very competitive and I had no problems with my order.
...fiona hunter
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service and delivery were impeccable.definitely use them again 1010
...allan davenport
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Thank you very much, your order came today, excellent service. I am very impressed with your helpful and prompt service. You have dug me out of a hole of my own making.
...Graham SMALLER
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Excellent service, thank you
...Lo Presti Castrenze - LP climaservice
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1st class service Thank you
...Mr G Robinson
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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Good price, efficient communications and quick delivery. Thanks!
...Russ Pickard
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you
...Neil
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£
£752.02 
