I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
|
1 was very pleased with the service I received.
Unfortunately the products I ordered arrived broken and I emailed your office for advice. I received a reply almost straight away and a repeat order was sent to Canterbury for me to pick up.
...Elaine Roseveare
|
Great service ordered product received 3 days later perfect condition 5 star company . ...David - Parlett
|
very pleased with the service provided by MyTub, delivery communication was excellent and item delivered on time. ...Mavji Bhulia
|
Good service thank you. Nice to be updated with delivery dates. Delivered on day said. Good price compared to same item on other sites. ...Christine Missenden
|
Correct item delivered on-time,now fitted and service restored.A pleasure dealing with your Company. ...Vic Worley
|
Really quick service, and very quick to respond to my query ...Mrs Samantha Boyd
|
Excellent service at a good price very happy. ...Paul Fox
|
Delivered as stated and am happy with service overall ...Ralph Nader
|
The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item. ...David Betts - NA
|