Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David
...Biznet
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All good, especially the comms - many thanks and much obliged. Steve
...Stephen L Wakefield
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Brilliant service at a reasonable price!
...Stuart Perren
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I am very pleased with your service, you responed quickly to my request to deliver the item asap and it was which helped me out a great deal. Thanks again
...Paula Cameron
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EXCELLENT SERVICE AS NORMAL
MANY THANKS!!
...RICHARD SEABY
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Excellent service and good communication. Product available same day and very competitive.
...Richard Yates
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Great service from placing the online order through to delivery of the item ordered.
...Michael Gullis
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Thank you, I have now recieved the complete order, I was relieved that you did a price match after not confirming that your package was not originally complete, even after I specifically asked whether the condenser was included !
Both deliveries came before the delivery date causing my sick wife to get out of bed to let the delivery man dump the parcels just inside the door, she would not have been able to move them if there had been a fire.
...Paul Darnes
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arrived in a couple of days will deal with you in again and would recommend your company to others thanks.
...Mr RW Bain
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£
£752.02 
