|Service is great, yet to fit the part but it appears to be perfect.
|A very helpful company, who were supportive and reliable. Good service!
|After I placed the order I was constantly kept up to date with my order and it was delivered exactly when it was supposed to be, I will definitely be ordering from here again.
|My order arrived on Tuesday as I had been told that it would. Very Happy with Grohe showerhead, good price.
|Fast reliable service. When an issue arose with a damaged bath delivered direct from their supplier this was impressively resolved and the bath was replaced the following day - brilliant!
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|Goods arrived promptly and in good condition. One item was out of stock at manufacturers but they kept me informed of progress.
|thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
|I placed a small order for 6m of 15mm x 1mm thick copper tube which is an unusual size not commonly stocked. Between them Deborah and Christine managed to source the tube and get it safely delivered. Given service like this I will certainly use MyTube again.
...Mike Tattum - Mr
|Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service.