Faulty item sent out first time but the speed with which a replacement was sent was staggering. I missed delivery of it the first time because it came so fast. Excellent service from a company that obviously values its customers. Well done.
...Graham Wright
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Delivered my items in good time, but had to contact the company to ascertain the delivery day, then found out that two aeration tubes were broken, i then contacted the company who then sent replacement parts but had to wait a week, then had to contact company again to ascertain delivery date again. Was quite happy overall with service.
...Aubrey Poole
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Thanks for your help with my order. One or two hiccups but very professional service. 1010.
...John Beasley - Land Management Ltd
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Item received Friday as estimated, fitted the same day. Shower now working fine. Thank you for your prompt service.
...Andrew Haigh
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Thank you so much for the quick delivery. good service.
...Hayley Pugh - Supermarket Alliance Ltd
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Delivered on time, well packaged to. Thanks.
...MR A M GILMOUR
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Good, quick efficient service. Very helpful. Easily found what I required on your website.
Thank you.
...William Lamberton
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
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Order arrived within stated time - Good service!
...Dave Sanders - Dartington Crystal Torrington Ltd
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The service was first class with the item arriving next day. However I do baulk at the price of spares parts, my one tiny item a small 12" bronze body without the flow regulator being 1 16th of the price of a new boiler.
...M Browne
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£
£777.15 
