We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Received the item within 23 days of placing the order. Feel lucky to have found this part on your site, as it is from an old gas fire and no-one else stocked it.
Many thanks. Terry
...Terry Le Poidevin - Bitterne Roofing Service
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I am very pleased with the service I received especially communication was quite personalised and very good and informative. Even though the items were not in stock I still received them promptly. Overall, very happy.
...William Delaney
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Excellent service and good communications! Managed to get me a sink unit which was no longer readily available, direct from supplier. Delivered ahead of schedule. First class!
...Robert Holland
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Absolutely top class service. My tub went the extra mile to source a discontinued product. Thank you so much, I would use you again :-
...Carianne Purcell-Jackson
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Absolutely fantastic service.
...Paul Wilson
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re-assuring to get the stuff quickly and easily, no problems, no hidden charges, well recommended
...Richard Metcalfe
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excellent service
...SANGSTER ELECTRICAL
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A minor hiccup was very speedily and professionally dealt with. The items were entirely satisfactory and delivered within 48 hours of ordering.
I would highly recommend MyTub to anyone.
...Walter Lamb
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Oven Motor and Grommet received promptly. Best price for original equipment products. Good service, thank you.
...J Leiper
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£
£367.46 
