|Although delivery took over a month, this was a part for a piece of equipment nearly 20 years old and myTub were one of the few places I found who could supply it, we were kept updated on the delivery schedule and your staff were very helpful when I chased the order. I would use myTub again.
...Businessclean Cambridge Ltd.
|Very Good, all parts ordered received in good condition and when promised
|Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered!
|Hi MyTub, Order has been delivered now all present and correct. Thanks for an excellent service.
|Good communication and service, product arrived when it was supposed to and in good order. Would buy from them again no bother.
|Item received, very impressed with customer service, and will definitely use again.
...tristan shelton - Mr
|I found this company great to deal with, and I will certainly buy from them again
|One of the best companies to deal with, lots of information, kept me in touch all the way regarding delivery.
|Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
|Quick efficient service and great, friendly communications, well done!