Good website, clear easy to follow. bathroom cabinet took three weeks but we were informed at time of email order and arrived on date promised. Excellent cabinet, really pleased with it.
...Mrs Pamela d Chivers
|
While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
|
Excellent service and price
...Alex Clark
|
Order has arrived and been fitted. Thank you for pursuing delivery.
...Frances Winder
|
We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
|
Goods received on the date specified. A competitive price compared with other merchants. Well done. Excellent service.
...David Millichap
|
Excellent service.
Thanks.
...Craig Williams
|
Competitive price and very prompt delivery.
Very pleased with the whole deal
...Roy Broomfield
|
Very efficient service Good correspondence and fast delivery. Many thanks
...Gill Burchell
|
first class service, thankyou.
...damian segrave
|
£
£25.03 
