|Great service and help. Real quick on delivery.
...Mr Stanley Grogan
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|There is nothing negative to say about the product received. It was prompt on time.
|Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again.
|Order was delivered on time and I was accurately kept informed.
...Barrs Hill School
|Very easy to order, fast delivery and very clear information throughout.
|First class service
...Brian Thomas Carter
|God Job, you are very perfect with the information.
...Fabio Costabile - Projesya Ltd
|Many thanks for your help dealing with this order. We had some difficulties and had to refund hinges and order a new seat but the help from your team was fantastic. Would happily recommend myTub to anyone.
|Product received and fulfilled all expectations.
Excellent help and service all round.