|order was fine...exactly what was expected.
|many thanks, good price for part, good delivery, good communication, would buy from you again
|The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications.
|Best price and next day delivery, nuff said
...Mr Alex Stezycki
|thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
|corrrect part arrived on time, thx
...H W Gravell
|Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it.
|Everything good but the bag was a rather big for the contents.
|Excellent service at a good price very happy.
|Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
------------- ------------------------- ------------------
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.