Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
...Barry Perrott
|
mytub was very helpful with my queries and efficient throughout the whole process.
...Neil Hext
|
Really quick service, and very quick to respond to my query ...Mrs Samantha Boyd
|
I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service. ...Brenda Bradshaw
|
We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute. ...MARK GILBERT
|
Thank You
Very good service and all is fine
Julia ...Julia Hughes
|
excellence service and a prompt delivery, would use again ...paul redford
|
Excellent service. Parts delivered ahead of quoted date. Cant fault it.
Will use service again
...Michael Leonard
|
Good service Thanks
Arrived as predicted and the job is done ...Colin Johnson
|
Thanks for the order completion. The valve arrived at my sons exactly as promised. Now I just have to instal it! ...James Dewar
|