|Thank you for the prompt and accurate delivery of the items ordered. The process has been free of any bother and the items are exactly as required.
|The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
|EXCELLENT ITEM AND FIRST CLASS SERVICE THANK YOU ,A
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
...MR P KELLY
|Yes I have received all my order. I would like to complement you on your speedy service and excellent communications.
|Receieved OK - thanks for your patience and flexibility
|Quick & easy transaction
|Very helpful staff, order arrived on the confirmation date
...Gardner BTC LTD
|Good service, Very fast delivery, Thank you
|Excellent service - staff always helpful and product delivered on time - would definitely recommend.