Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
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knowledgable and helpfull staff and delivered as per instruction v.good!
...kevin moody
radwaygrange.com
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fast friendly service very helpful with good communications pleasure to do business with you many thanks
...Michael Moore
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An excellent all round service indeed. I will certainly call here first if I need parts. Great prices and very fast delivery. Thank you
...Shaun Carr
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Very pleased with your service; collected Grohe 3000 Shower Valve today without any problem.
...Sheila Bean
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Came on time and at a competitive price.
...Stuart Nardone
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Very satisfied, order arrived as promised as advertised. I would have no hesitation in using my tub for any future needs.
...Edwin Crouzieres
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey
...John Hey
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Great online firm to deal with. Good email communication on sales process and delivery timescales.. Would recommend to other online buyers and have added My Tub Ltd to our list of reliable suppliers..
Does what it says on the tin.
...J and R Da Silva Property Lettings
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Thank all the staff in admin for there trouble
Have a good wend Trevor
...Trevor Bates
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£
£25.03 
