|The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory
|I was pleased with all aspects of the service provided. The item was as described on the website and was received on the date specified.
|spent over 4 hours on tinternet trying to find an obsolete boiler part and "MY TUB" came up with the goods at a reasonable price and kept me informed throughout regarding the order process
many thanks - ian
|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
|Thankyou for the prompt service - the item was delivered exactly as stated on my order confirmation. I also had a propmt reply to my query regarding the compatability of the product with other brand. I would certainly order from you again.
|Excellent service , very competitive prices , prompt & kept me informed of the progress of my order .
...1st Choice Property Maintenance
|excellent service agents also very helpful thanks.
...MR LAMI EL-NAKIB
|Parts arrived quickly and well packaged, fitted in minutes great service.
...Smithfield Murray Ltd
|Great service..!! Thank you.
|Boiler nozzle arrived well packed but took over a week. I believe this was due to the item being out of stock. However it was the exact type required.