Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as
...Peter D Allum
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Very pleased with the service and delivery. Everyone I dealt with was very helpful.
...Rob Gibson
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Unbelievably fast delivery and great product, thank you.
...phil benn
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I have found the parts satisfactory and I would use mytub again if the price is right!
Regards
...C Lord
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Brilliant service, very happy
...NEIL VICARY - BRYEN LANGLEY LTD
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Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David
...Biznet
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Many thanks to Christine for help with ordering the parts I required....Items arrived as promised on the updated delivery day...many thanks and regards to the team
...Steven Morrison
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Top-notch people very very helpful
...Constantin - VIESSMANN engineer limited
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First class service all round and most appreciated. Many thanks.
...B.W.RULE
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
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£
£339.60 
