Ordered an item (3 way inlet valve) for my washing machine on 22/4/2011 and did not receive the item until 10/06/2011.Although Jeanette kept me informed and always emailed back, I received a faulty/broken item twice (packaging was not very good). Wasting money on the laundrette I finally arranged myself to collect the item from the local parts center. Meanwhile the washing machine motor had rusted and when fitted the item the washing machine was broken. In the end I bought a new washing machine and my advise is to go to your local parts center rather than going through this website. VERY DISAPPOINTING!
...maria cox
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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i dont have a problem with my tub service is excellent and the minor problem I did have not of my tubs making but that of the delivery company was put to rights by my tub thank you very much.
...David Paterson
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Excellent service. Good communications, good price and delivered inside 24 hours. Cant be better than that! Thank you.
...John P. Scrivens
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thanks again the bath turned up when you said and was in good condition. All fitted ok. Will use again thanks james
...jac construction
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very good. delivery made on date advised.
thank you
...c.j. craig
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Delivered , fast and to desired destination. No issues
...M.I Electrical Contractors
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brilliant service, would use again and reccommend to my friends.
...jennie williams
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1st class service Thank you
...Mr G Robinson
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Arrived next day - excellent service from Tyne & Wear to Exeter! Item as expected, properly packed. Helpful communication throughout. Many thanks!
...Robert Gilmurray
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£
£15.84 
