Good website, clear easy to follow. bathroom cabinet took three weeks but we were informed at time of email order and arrived on date promised. Excellent cabinet, really pleased with it. ...Mrs Pamela d Chivers
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Excellent service ensured that I received my urgently required order the following day rather than after the Bank Holiday. Very satisfied. ...Reginald Harlow
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Very good service. No complaints whatsoever. Item delivered in perfect condition very quickly as notified. Thanks. ...GaryJones
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Following damage on the first delivery the replacement arrived very well packed but still with two bent pins at the end of the bulb!!! This obviously did not happen in transit. It seems that a consignment delivered to you must have been damaged. I advise checking before delivery. I have managed to sort out a bulb so that it is usable and it seems OK.
Regards Phil Barden ...P J Barden
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We had looked everywhere for this matching tap! and then found it easily on your web site.
Have found the customer service excellent. A big thank you to Christine. ...Joan Walker
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
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I am happy to say that the diaphram washers have arrived at last and they are exactly what we ordered at the start. The wrong washers were sent originally and it took ages for the correct ones to be sent despite the inconvenience of not being able to use the cistern for so long. This has been an unfortunate transaction but probably an exceptional one from Mytubs point of view. Good luck for the future. regards. E S SMITH. ...Ernest Scott Smith
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A 1st class service. I used the online chat facility to check that the part was in stock. Once I placed the order I was contacted and informed that the regular delivery service could not guarantee delivery before Christmas. The express delivery arrived within 30hrs ... System repaired and customer happy. ...Alan Downie
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service was great arrived when said it would, and fitted with no problems will certainly use this site again thank you ...MRS P A HAWTIN
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Best service ever ! ...mr stefan mark angelos
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