The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom
...Roger Daley
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Very helpful staff, good communication throughout. Would happily use again and recommend to others. Item arrived as expected. Many thanks for your great service.
...G Martin
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Great service with regular updates on delivery. No need to chase anyone product arrived as described
...Christopher Robinson - Evolve Services Group Ltd
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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub
...Anne Drysdale
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V pleased with service received. Will use again.
...Thomas Plastering and General Builders
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The order didnt come immediately But my tub was very good At updating Where things had got To and when i might expect it. Will use again
...David Finch
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Good prices, delivery & order communications.
Difficult website especially when searching for products.
...James Gray
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You have cancelled my order without explaining why
...Colin Harrison
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Order has been received. Everything fine. Thank you. Colin Hadley.
...Colin Hadley
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All went like clockwork, the product was exactly what I ordered and the communication throughout the order process was excellent. Very efficient and would certainly recommend.
...Bob Annable
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£
£15.84 
