The part was sent very quickly and was well packaged. Unfortunately no fault of my tub, I ordered the wrong part by accident. Lets hope they take it back.
...Comfort Heating Services
|
Order received on time. Customer service very good and kept me informed of the progress of my order. Would definitely use again.
...Linda Baynes
|
Fast efficient service. I was kept well informed with quick delivery.
...Mr Drummond Whiteford - Westfield Farm
|
Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again.
...Phillip Edwards
|
There were technical problems with my order which mytub shoiwed considerable persistence in sorting out for me. 10/10 for communications.
...Robert M Mizon
|
Order received as advised, on time - staff very helpful - site easy to navigate. Many thanks for an excellent and good value service.
...Gavin KingSmith
|
Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
|
From order to delivery and quality of goods, everything went as smooth as a babys bum.
...Allen Dodd
|
Very good delivery service thankyou
...m.h.smith
|
The tap cartridge was exactly what I wanted and cured the leak.
...Christopher John Cole
|
£
£7.89 
