Order arrived when expected and in good order. Excellent service from My tub throughout. ...Margaret Struthers
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Everything worked without problems, thank you. ...Arnald Grabulosa - Dept. Quimica Inorganica UB
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Thanks, nice quick and easy service. Great communication about every part of the order.
Cheers ...R Stevens
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Thank you received my order, item has been fitted, great service ...Michael Brennan
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Helpfull staff, to sort any problems, parts delivered to the correct address & in good time.
...Tom Carradus
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Perfect service, quick delivery of the correct parts and the best price. Excellent. ...James Baron
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Excellent service and very good communication. ...Jette Bramby-Gunary
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Great price, very fast shipping, would definitely recommend ...Paul Bickel
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HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
Yours, Allison ...JOHNSTON COMBINATION BOILERS
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