Order received within stated time, very pleased with the delivery. ...Strongbond Construction - Strongbond Construction
|
Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
|
Great service and wonderful communications. Fast and free delivery. ...David Jackson-Hulme
|
Found & delivered correct item promptly ...Ian Swift
|
received with thanks ...steve lindley
|
Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H ...John H
|
Replacement kit is fine. Damaged kit returned to courier. Thanks. ...Mike Ware
|
Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson ...john robson
|
I ordered a Potterton 6002 boiler controller and it arrived a couple of days later. Excellent comms with emails to confirm order, delivery dates etc. Smooth and hassle free service. Recommended retailer! ...Shyam Valand
|
Good quick delivery
Email enquiries responded to quite quickly too! ...Paul Felgate
|