Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks ...Zoe Metcalfe
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Ordered 3 bottle gulley plugs that weren’t in stock but I knew about, was kept uptodate of when my order was to be delivered and it was exactly on time , would use My Tub again for parts, well pleased with them ...John - Bethel
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HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
Yours, Allison ...JOHNSTON COMBINATION BOILERS
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Great service - my order was received on the next day after ordering! ...Malcolm Pitts
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Thank you for the prompt reaction by your team.
Excellent delivery speed and on time.
Many thanks.
Regards,
Mustafa Alkindi ...Mustafa Alkindi
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Many thanks - delivery arrived safely & complete on Friday.
Excellent communication from both Christine & Jeanette who kept us updated on the progress of our order.
All now fitted and very pleased.
Thank you
Ian Jones. ...Ian Christopher Jones
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The manager at our local merchant said whats that when I asked about clay drainage!
My tub sourced all the Supersleeve materials. Ordered, delivered and all installed in under a week. Fantistic service - well done! ...Bob Hansen
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Very good service ...Edna Fullbrook
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Very pleased.
Good prices, regular e-mail status updates and propmt accurate delivery ...Mr Malcolm Hogg
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The staff were very helpful and let me know exactly what was happening with my order. It would help to let people know that the estimated delivery is an at worse estimate
Thanks
Guy ...GUy Barker
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