Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap.
...Peter Hooper
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Excellent product, great service. My bath screen was delivered at an agreed time by a local supplier.will be using my tub again.
...Allan Hacking
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Received as ordered with thanks.
Regards
Peter.
...Peter French
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Great service, thank you
...j m budny
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Product received and I appreciated the regular email updates on when it would be delivered and it was delivered when you said it would. Great service.
...Perrys
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I was very pleased with the professional, no hassle, service that you provided.
I would not hesitate to deal with you again.
...g hawes
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delivery driver said we would of had our order on friday but someone had put the wrong postcode on the parcel eg 5dp instead of 5dq so they couldnt find us.
...MR D A FRANKS
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Great to contact by phone and text.
...Lynne Rowan
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My tubs service was a1 very quick and and simple the product was great did the job just as you would like
...G
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£
£15.84 
