|Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive.
|Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff.
|Excellent service . Product arrived on the stated day.
...PETER THOMSON - PETER THOMSON
|You always keep in touch and let me know how the order is going. Thank you Debbie.
I find My Tub very useful for finding obsolete parts that are difficult to come by.
|Good communications during order process goods arrived at stated time overall good service.
|Out of stock on one item but called to keep me updated about the delay
|I was looking for a replacement valve and found the website very easy to navigate. I located the product and made telephone contact to ensure that the replacement item would fit my existing fittings. Having been assured that it would, the item was delivered promptly within the target date. The valve is now fitted and working efficiently.
Great service both in advice and delivery.
|Laurie was brilliant. The item I wanted was obsolete but 1 was available, I couldnt order it on the website , laurie enabled it while I was on teh phone to him. The order was delivered next day and my shower doesnt leak anymore and I can turn my water on. All enabled because laurie at mytubs cared enough to sort out my £155 order. Faultless service and delighted to send this feedback
|Excellent Customer Service and prompt delivery of an obsolete part which. mytub managed to locate. Thanks - boiler up and running again.
|Very good service. Quick and efficient on the phone and went out of their way to help me out with a difficult situation. Delivery came within 24 hours of confirming the order. Many thanks.