I am happy to say that the diaphram washers have arrived at last and they are exactly what we ordered at the start. The wrong washers were sent originally and it took ages for the correct ones to be sent despite the inconvenience of not being able to use the cistern for so long. This has been an unfortunate transaction but probably an exceptional one from Mytubs point of view. Good luck for the future. regards. E S SMITH. ...Ernest Scott Smith
|
Fantastic service! Very speedy delivery - just what you need when you have no hot water! ...DAVID BOWERMAN
|
I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
------------- -----------------
Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub ...Mr K. Chapman
|
Very efficent service . Because of the fragility of the goods we had to collect them but the delivery charge was refunded very promptly ...MRS S PILLING
|
Thank you for the good communication and the fast delivery of my radiators . Was a real pleasure buying from your store and youve become one of my favourites. ...Adrian
|
Very pleased with the service provided. Thanks ...Mr Harvey G Foster
|
Hi everyone, the service i have received has been excellent. Everyone has been polite and delivery came on the day stated. The only problem i have is that i cannot access my account. I put my email address in and ask for another password, but nothing is sent to my inbox. Ive done this atleast 3 times Can you clarify what im doing wrong Thank you. ...Ken McMutrie
|
Laurie at my tub was very helpful in finding the part I needed. Thanks.
Very satisfied with the service. Damon. ...Damon Hunter
|
Excellent communication so i could keep my customer upto date ...dan morgan
|
Delivered as stated and am happy with service overall ...Ralph Nader
|