|Very good service. My only suggestion would be to give some idea of delivery time - even just morning or afternoon would be a help.
|we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
|Good communication and great value. Many thanks
|Very pleased with the service.
The item was delivered on the date advised.
...Mr R J Vine
|Everything fine with the part but I was disappointed with the slow delivery.19 May until 1 June.
|Thanks for the excellent service, I collected the goods from the local suppliers as you suggested to prevent delivery charges and everything went smoothly. Your customer service is especially good and not as common as you would expect nowadays so thanks again.
M W Kean
|Excellent first class service. All products arrived as requested. Laurie and Steve were outstanding in replying to emails etc.
I thought that there could be more product information on the website.
Congratulations on running such an efficient busines.
|Could be a quicker delivery time.
...Coherent Scotland Ltd
|It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help!
|A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation.